YOUR DATA, YOUR CHOICE
Delete account
You can delete your Zanpico account and associated data directly in the app or submit a request through the web.
From the app
- 1Open Profile
In Zanpico, open the “Profile” tab.
- 2Select “Delete my account”
The app explains the consequences and affected data.
- 3Confirm deletion
Select “Delete permanently”. The account and its data are then deleted.
- 4Check the confirmation
The app returns to the sign-in screen and confirms that the account was deleted.
Request through the web
You can submit a request without reinstalling the app. To protect the account against fraudulent requests, the publisher will verify that the requester controls the address linked to the account.
Email contact@decadeus.com from the address linked to your account, using the subject “Delete my Zanpico account”.
Data deleted
Deletion covers the account, profile, catches, photos, saved lures, places, preferences and other personal data directly associated with the account.
Information strictly required to meet a legal obligation, prove a transaction or defend a legal right may be retained separately for the required period, then deleted or anonymised.
Time limit and backups
Active data is deleted immediately from the app. Residual copies may remain in isolated security backups until overwritten, no later than 90 days, and will not be restored to production unless required for secure recovery.
Apple or Google subscription
Deleting a Zanpico account does not automatically cancel a subscription billed by the App Store or Google Play. Before deletion, users should check and, if desired, cancel renewal from the store’s Subscriptions section.
Alternative: delete selected data only
A catch, photo, place or lure can also be deleted individually without closing the account. Access, correction or portability requests may be sent to the privacy contact.